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Why Us:  – We hire amazing people with diverse skills and talents, that form intellectual, creative and high performing teams.

Culture: Our work environment is client centric, and we connect with our clients in a meaningful way, through communication and outstanding client service — we are on a mission to change ‘raise the bar for legal services, globally’. Our work is Challenging, Interesting and Fulfilling (and yes, even fun)!

Us: At Inspired Legal Group we invest time and effort to really understand the pressures and challenges of running a successful legal business, and so we know that one of the main hurdles is securing new business on a regular basis. That’s where you come in…

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Inspired Legal Group’s mission is to raise the bar for legal services, globally. 

Raising The Bar For Legal Services

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Customer
Engagement
Specialists

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Join Our Team:
We are seeking to employ 10 enthusiastic and competitive Customer Engagement Specialists to join our Solutions Team.

Full Training Provided

You:
are an excellent communicator, comfortable presenting products or services over the phone as well as dealing with any customer concerns and queries. You have a desire to be successful at whatever you do and are eager to constantly learn

Us:
Inspired Legal Group works hard to put customer service at the heart of we do.

Our portfolio of brands enables us to help consumers with a wide range of legal matters, and to support law firms in their lead generation and onboarding processes, so that they can provide even greater focus to their clients.

Our mission, simply, is to raise the bar for law firms, globally.

Why Us:
We hire amazing people with diverse skills and talents, that form intellectual, creative, and high performing teams. Our work environment is fast paced, dynamic and client centric.

The Role:
As a Customer Engagement Specialist, you will be accountable for:


• An allocated part of the portfolio of legal product services


• Engaging in meaningful conversations with prospective clients on a daily basis (inbound enquiries)


• Rigorously following our sales model to ensure conversion of daily enquiries to active clients


• Identify and assess customers’ needs to align with solutions and achieve satisfactory outcomes


• Build sustainable relationships and trust with customers through open and interactive communication


• Working with the Legal Solutions Manager in identifying and tracking trends that will impact consumer choice on medium and long term.


• Meet personal targets and positively contribute to team targets

Education and Experience


• Previous experience in a customer service and/or sales environment


• Excellent communication and interpersonal skills


• Proficiency in Microsoft Office


• Demonstrate strong sales and/or customer service skills


• Ability to manage the demands of a busy department


• 3rd Level Qualification preferred but not essential

Grow your career with us!

Apply